Privacy policy
DPSI has adopted this privacy policy in order to demonstrate a firm commitment to the privacy of customers and visitors to our site, in line with GDPR legislation. The following discloses our information gathering and dissemination practices for DPSI as a Data Controller. Legal Basis: Data is held in line with the following conditions.
DPSI has asked schools and academies for a contact name and some details to allow you to do business with DPSI. This is a B2B (Business to Business) relationship in which DPSI is the data controller and the school contact is the data subject. Information is collected during our meetings, telephone conversations, letters, e-mails with you and through the completion of order/booking forms and fact finds or via online submission forms.
Data is not shared publicly or with other organisations. Contact information is recorded and used to ensure effective and efficient communication with the organisations, posts and responsibilities listed.
Use of cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
People who email DPSI
Non-sensitive details, such as your email address, are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while DPSI strives to protect your personal information, we cannot guarantee the security of any information you transmit to DPSI. Once we receive your information, we make our best effort to ensure its security on our systems.
How DPSI may use your information
DPSI may collect and store the following information from you: name and job title, school name, contact information, including email address, phone number and postcode. DPSI will not collect any data from you that is not needed in order to provide and oversee the service offered. DPSI may collect, store, and use your data for the following purposes:
to make this website available to you
to provide you with services that you request and to respond to any enquiries you submit through the website or through email
to monitor, develop and improve the services and/or your experience internal record-keeping
to send promotional emails and information about services you have purchased, special offers and information you might find interesting using the email address you have provided.
The DPSI website uses a form to help manage requests. DPSI collects contact information (like email addresses). Contact information is used to respond to enquiries or get in touch with you when necessary. If at any time you wish to stop receiving information from DPSI please inform DPSI so that we may update our records.
Security
The DPSI website has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to the website are logged and investigated. Where necessary DPSI will inform law enforcement agencies or other relevant organisations regarding misconduct.
DPSI respects the privacy of email accounts and will store your email addresses securely. We may use email to keep you up to date with news about products, services and offers that we think may be of interest to you. If you do not want to be kept informed in this way by email, please request that DPSI does not email you. You can email: diane@dpschoolimprovement.co.uk or telephone 07910 247 558 and ask to be ‘opted out’ of marketing. Alternatively, you can select the unsubscribe option which is included at the bottom of all marketing emails from DPSI.
Where DPSI stores your information
DPSI use several data storage methods which include:
Manually in paper records kept in a locked office
In cloud-based systems including Microsoft email exchange servers on OneDrive
Electronically on laptop computers with encryption and encrypted external hard drives.Information held electronically is securely backed up and your data is encrypted to protect it from cyber-attacks and on-line hackers. Manual records are stored in secure locked offices.
How your information will be used
DPSI must hold the details of the people who have requested a service in order to provide it. However, DPSI only uses these details to provide the service the person has requested and for other closely related purposes.
When using the DPSI site, you agree to provide accurate and up-to-date information about your work, job title and contact details.
Marketing
DPSI takes your privacy seriously and will only use your information to provide the products and services you have requested or that may be directly applicable to you. DPSI will not use your information or share your information with any other company for marketing purposes. If you wish to unsubscribe from receiving marketing material at any time, please use the contact details at the bottom of this notice.
Your rights of access
Under the GDPR you have a right to obtain a copy of the personal information that DPSI holds about you free of charge. If you believe that any information held is incorrect or incomplete, you should contact DPSI (see contact details below). Any information that is found to be incorrect or incomplete will be amended promptly.
Erasure rights
Under the GDPR, you have the right to request the deletion or removal of your data if you feel there is no compelling reason for it to be held.
Your right to data portability
You have the right to request that DPSI transmits your data directly to another organisation. DPSI will do this if it is technically feasible. DPSI will respond to such a request within one month and, if unable to comply with your request, will explain why. DPSI will not share your data with other organisations unless specifically requested to do so by you.
Changes to this privacy statement
DPSI reserves the right to change this privacy statement. DPSI will provide notification of the material changes to this privacy statement through the DPSI website at the time the change takes effect.
Your right to complain
You have a right to complain to the Information Commissioners Office if you feel there is a problem with the way DPSI is handling your data.
Please contact https://ico.org.uk/concerns/handling
Your acceptance of these terms
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the DPSI website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact details
If you need any further information or need to contact DPSI please write, telephone or email:
Diane Pye School Improvement, Church Stretton, Shropshire, SY6 7EB
Telephone: 07910 247 558
E-mail: diane@dpschoolimprovement.co.uk